Booking.com is now one of the most popular websites for people to book for their hotels when traveling. It is supposed to be safe to book on the website but the truth seems not as you expect.
A man reported on social media that his credit card information, which was used to make a room reservation on Agoda, had been made public. He specifically paid for the Phu Quoc reservation on Agoda. He received a confirmation email from booking.com with details of his reservation after making the payment. This indicates that Agoda forwarded his information to Booking.com, another bigger booking network known as Agoda’s owner. This wouldn’t be important to disclose if, upon checking into the hotel, he was startled to discover that the staff had written out his credit card payment information in full, allowing anyone who saw it to use it to make purchases, place orders online, or withdraw cash.
After this information was posted, booking.com responded to the customer and admitted that they would pass all order information to the hotel, including the payment information on the credit card to ensure that the hotel received it. enough information to do business safely. The process is done based on the security process with a security code, but when moving back to the hotel, the security depends on the hotel’s compliance with the commitment. This website considers this to be a “rare” case and they are investigating immediately to improve the situation.
This feedback confuses the customer and confuses the booker because the customer works directly with booking.com, not with the hotel, but their confidential information related to payment is transferred to a third party. three and especially the protection of that information is not 100% guaranteed by booking.com. What if the employee is dishonest or simply negligently drops or forgets the paper she printed out and the crook gets it. And if the customer’s payment information can be so easily printed out, it is entirely possible that in the future the customer may lose money suddenly at any time without protection if they are already terminated. the process of using the service with the hotel and booking.com.
